1. DOWNLOAD THE ZOOM APP

Download the free Zoom app to your laptop, tablet or phone in advance of the performance.

DOWNLOAD ZOOM

If you already have Zoom, please check that you have the most up to date version installed. You can do this by clicking your profile picture then click CHECK FOR UPDATES. If there is a newer version, Zoom will download and install it.  

If you have a smart TV, don’t try to open the link in the browser on your TV as this won’t work (there isn’t a Zoom TV app). If you’d like to watch on your TV, you’ll need to open on a device which has the app installed and connect using one of the options below.

2. CONNECTING TO A TV USING AN HDMI CABLE

If your TV has an HDMI cable port, you should be able to connect you laptop, phone or tablet. One end of the HDMI cable will connect to your TV and the other will connect to your device – you’ll need to make sure you have the correct HDMI cable compatible with the device you’re using.

If you’re using a phone or tablet it’s likely that this will connect to the same socket you use to charge your phone. If you’re using a laptop you’ll see that it will have slots along the side of the keyboard and if you’re using a computer, you’ll either connect to a slot along the side of your monitor (screen) or in the computer itself. 

Once you have the right cable and your device is connected to your TV, it will either automatically begin sharing your screen or you will need to access your TV’s menu using your remote control to change the source or input to HDMI – this will correspond to the HDMI slot you’ve connected to on your TV and there may be more than one to choose from. 

Once you’re connected, the sound should be coming out of your TV rather than your device. If not, check your audio settings in Zoom by selecting the arrow next to ‘Mute’ in the bottom of your screen and either choose ‘Same as system’ or your TV speakers if that appears as an option under ‘Select a speaker’.

CONNECTING YOUR PHONE TO YOUR TV

CONNECTING YOUR TABLET TO YOUR TV

CONNECTING YOUR LAPTOP TO YOUR TV

3. CASTING TO YOUR TV

Depending on your phone, tablet, laptop and TV, it may be possible to wirelessly cast from your phone or laptop to your TV if you have access to Chromecast or AirPlay. There is no Cast icon available on the Zoom Meeting app. You need to screen mirror your smartphone or laptop to Chromecast and you can’t mirror your iPhone screen to Chromecast (this can be done only in Android smartphones). We advise against using Chromecast as this requires you to watch the performance in your web browser rather than in the Zoom app.

CHROMECAST

AIRPLAY

In both instances, please test in advance (particularly check that the sound is coming for your TV and not the device you’re casting from).

4. TESTING YOUR SET UP IN ADVANCE

It’s really important to test this out in advance – whether you just plan on watching on your phone, laptop or tablet or if you’re planning on connecting to your TV, we’d recommend arranging a Zoom meeting with friends or family so you can see if you’re happy with the picture and the sound in whatever set up you choose. 

TEST YOUR AUDIO

FREQUENTLY ASKED QUESTIONS

5. WHEN WE SEND THE LINK

You’ll receive a link to the event one or more days before. Open your email and click on the link which will open in your browser – you might be shown a message which asks ‘Open zoom.us?‘. Select ‘open zoom.us‘ and the event will then open in your Zoom app (which you should have already downloaded).

You will be prompted to enter a password. Check the email for this and type it in exactly as it appears. We operate a ‘waiting room’ system and the event host will let you into the event as soon as they are able to do so. This is usually instant, but can take a while if they are busy helping someone.